Shipping Policy
Shipping Policy
Thank you for visiting our website! We are committed to providing you with a smooth shopping experience. Below is our shipping policy to ensure you understand the relevant information regarding the delivery of your order.
Delivery Area
We currently support shipping throughout the country, including cities and towns. Specific delivery areas may vary by product, so please confirm if your address is within the delivery range at checkout.
Processing Time
- All orders will be processed within 1-3 business days after payment confirmation.
- During peak periods (such as holidays or promotional events), processing times may be extended, and we will notify you in advance on our website.
Delivery Time
- Standard Shipping: Typically takes 5-10 business days to arrive. The exact time may vary depending on the region and shipping company.
- Express Shipping: If you need expedited service, please select the relevant option at checkout, which usually delivers within 3-5 business days.
Shipping Costs
- Standard Shipping Fee: The fee will be automatically calculated at checkout based on the order amount and delivery address.
- Free Shipping: Orders over a certain amount (e.g., 300 RMB) qualify for free shipping. Please check the website for specific thresholds.
Order Tracking
Once your order is shipped, you will receive a confirmation email containing the tracking number and shipping information. You can use this information to track the status of your package in real-time.
Issues and Support
If your order does not arrive within the expected time or if you have any questions about shipping, please feel free to contact our customer service team:
- Email: support@sunshinemall.shop
We appreciate your understanding and support, and we look forward to providing you with quality products and services!
