Payment Policy

Payment Policy

Thank you for visiting our website! To ensure a smooth shopping experience, we have established the following payment policy.

Payment Methods

We accept various payment methods to make your shopping process convenient and quick:

1. Credit/Debit Cards: Supports major credit and debit cards such as Visa, MasterCard, UnionPay, etc.
2. E-Payments: Supports electronic payment options like Alipay and WeChat Pay.
3. Bank Transfer: If you choose bank transfer, your order will be processed upon receipt of payment.

Order Confirmation

• After completing your payment, we will immediately send you a confirmation email with your order details and payment information.
• If you do not receive a confirmation email, please check your inbox, including your spam folder. If you still do not receive it, please contact our customer service.

Security Assurance

We take your payment security very seriously and use advanced encryption technology to protect your payment information. All transactions are processed through a secure payment gateway, ensuring the safety of your personal and financial data.

Payment Failure

• If you encounter payment issues (such as payment failure or cancellation), please ensure that your card information is correct or try using an alternative payment method.
• If the issue persists, please contact customer service, and we will assist you in resolving it.

Refund Policy

If you need to apply for a refund, please refer to our [Refund Policy](link to refund policy page) for the specific process. Refunds will be processed upon confirmation of the return, usually returned to your payment account within 7 business days.

Contact Us

If you encounter any issues during the payment process, feel free to reach out to our customer service team:

• Email: support@sunshinemall.shop

Thank you for choosing our products and services. We look forward to providing you with the best shopping experience!